Languages & RTL

Syncanix is multilingual by default. The widget, the chat, the messages your users see, and the documentation you’re reading are all available in six languages — and Arabic and Hebrew are laid out properly right-to-left, not merely translated.

The six languages

• English — the default and fallback language.
• Spanish (Español).
• French (Français).
• German (Deutsch).
• Arabic (العربية) — right-to-left.
• Hebrew (עברית) — right-to-left.

Localized end to end

Being multilingual means more than translating buttons. Every layer a user can reach is localized:

• The widget and dashboard interface — every label, button, and message.
• The assistant’s replies, suggestions, and confirmations.
• User-facing messages from the server, including errors.
• The behind-the-scenes instructions that steer the assistant, so it answers in the user’s language rather than being nudged back toward English.

Right-to-left, done properly

For Arabic and Hebrew the whole interface mirrors: the layout flows right-to-left, directional icons and controls flip where it matters, and mixed-direction text — like an English product name inside an Arabic sentence — is isolated so it reads correctly.

How the language is chosen

Syncanix picks a language in this order:

1. An explicit choice — a language you set on the widget, or the one a user picks — always wins.
2. Otherwise, the user’s browser or device language, if it is one of the six.
3. If neither applies, English.

Next steps